Frequently Asked Questions

What is the exact procedure for selling my miles to MyleFly?

After filling in the details of the airline and amount of miles that you have at your loyalty program at the home page we display the amount of miles that we offer to buy from you and the price we will pay for it. Assuming you wish to proceed, fill in your name and email and we will email you the procedure that involves few simple steps:

1. Replying our email with few screen shots from your loyalty program to veriy your account.

2. Once verified we pay upfront for your miles.

3. Once you see the payment you send us your credentials so we can be able to book award tickets to our passengers once we get proper demand.

When can I change the password to my loyalty program knowing that MyleFly are done with my account?

Since we nee access to the account after we book in order to change or cancel and recook flights, you can change the password to your account when the last flight that we book (and uses all miles that we have purchased) departs. We will update you when you can change the access details or you can check it yourself by revewing the dates of the flights we book.

Am I doing anything illegal by selling my miles?

There is nothing illegal in selling miles as there is no law that forbids it anywhere. Some airlines do restrict it in their T&Cs and whether this restriction of theirs is legal should be determined in court, the most they can do is set sanctions within their loyalty program such as suspending or closing an account (a new account can then be opened) and canceling the award flights booked.

For this reason we try to buy upfront an amount o miles that is closest as possible to the full amount of miles at each account while paying upfront and that way take the risk of miles that are erased from an account and its booked flights on ourselves.